Usually when people complain about impolite, arrogant, hateful, aggressive, intolerant, stupid, or generally all of the above behavior at the same time from members of The Church of Satan, they receive a well rehearsed answer: these members do not represent The Church of Satan but speak for themselves. The only people who may speak for the organization are people above a certain clerical rank or people with special permission. Poorly behaving members are therefore not to be considered representative of the organization.
Intelligent people understand that those are not identical forms of representation, but social stratification mostly spares them from the company of said members. Less enlightened people are prone to believing The Church of Satan’s excuse. Appointed spokespersons, by rank or by selection, act as formal representatives who speak with organizational authority on policies, ideology, and decisions, and only when they explicitly say so. The rest, who are lay members, speak for themselves only. So far, so good—except that lay members and the clergy alike represent their organization by example. They demonstrate what is considered acceptable or expected behavior internally and towards others, and this is why many organizations (including The Church of Satan) occasionally find it necessary to expel a member.
Lay members or low-ranking members of The Church of Satan thus do represent their organization. It is easy to think that by neglecting to address their behavior, excusing their behavior as not formally required, or formally condoned, The Church of Satan ignores that Satan represents responsibility to the responsible. However, Satan thinks His church is only too happy to have a portion of its membership display such primitive hostility as sometimes makes others complain. Examples exist of the ruling body of The Church of Satan asking its members to antagonize selected people or groups that the organization considers inconvenient, and praising members for having taken such initiaves on their own.
The behavior is not openly condoned, but it is appreciated and encouraged behind the scenes. The Church of Satan is satisfied to see its members attack others in an attempt to enforce herd conformity, and members soon learn that such behavior earns them brownie points among their peers. If the organization had preferred that their members conduct themselves properly, it would be simple to issue a policy and have formal representatives of the clergy remind lower-ranking members to behave themselves. As long as The Church of Satan encourages, requests, and even coordinates hostility, the resulting bad behavior is representative of The Church of Satan.
Satan thinks everyone should smarten up and know that it is Church of Satan policy to stimulate such behavior, and that members with excessively hostile attitudes are therefore truly representative of The Church of Satan.